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Thursday, August 06, 2009

Great slides from Netflix on the freedom and responsibility culture


Great slides from Netflix on the freedom and responsibility culture (thank you to Yves Granger for bringing this up).

This reminds me of Deming who talks in his book "Out of the crisis" about empowering people to do their job by providing them with the right information, and then manage by statistics, only addressing exceptions, things that get out of the standard deviation.

Freedom and responsibility is also what keeps things under control at Burning Man, a temporary town in the middle of the desert where thousands of people show up once a year. No police, no authority, self discipline to keep things under control.

William Bernquist talks in his blog about "postmodern leadership", and it is good to see it is happening at Netflix too.

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